The Federal Motor Carrier Safety Administration (FMCSA) has created a database that accepts complaints about motor carrier safety violations. This database empowers everyday citizens to protect the safety of the nation’s highways and prevent Missouri truck accidents.
The National Consumer Complaint Database accepts complaints of safety violations. Complaints may be submitted to the FMCSA online or over a toll-free telephone line. Citizens may submit safety violation complaints if they feel that a driver or motor carrier company is violating the Federal Motor Carrier Safety Regulations. Safety violation complaints may concern the unsafe driving of a bus or commercial tractor trailer.
Motor carrier drivers may also submit safety violation complaints. Truck drivers often have greater insight into certain types of Missouri motor carrier regulation violations. Truck drivers may allege hours of service complaints, stating that they are being forced to drive more hours than legally allowed. Truck drivers may also allege that the equipment they use is in poor condition or negligently maintained.
Complaints are handled by the United States Department of Transportation. If the alleged violation fits certain criteria, the government will launch an investigation. Regardless of whether the complaint warrants a full investigation, the government will notify the complaint filer of how the complaint was handled within 90 days.
The National Consumer Complaint Database is vital to strengthening Missouri highway safety. Massive big rigs, commercial trucks, and buses create tremendous damage in a Missouri trucking accident. According to the Department of Transportation, there are roughly 365,000 large truck accidents reported by the police in a year. These large truck accidents cause thousands of fatalities each year. Holding motor carriers accountable for safety violations deters them from behaving negligently in the future.